1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, payment details, academic information (such as education history, grades, interests, and preferences), profile photos, and documents uploaded by you (e.g., resumes, transcripts, or identification proofs, academics, test reports).
• Non-Personal Information: Browser type, device information, IP address, and usage data.
• Cookies and Tracking Data: Information collected through cookies and similar technologies to enhance user experience.

Business Justification: Most of the above information is collected to enable the core functionality of our platform, allowing users to view, manage, and update their data within the application. Academic information and related documents are collected to provide personalized recommendations, match students with suitable study opportunities, and improve the accuracy of our guidance engine.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our services.
• Process transactions and send related information.
• Respond to inquiries, requests, or customer support needs.
• Personalize user experience and recommend academic or career opportunities based on the academic information provided.
• Send promotional emails, updates, or offers (with your consent).
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that assist with our operations (e.g., payment processors, Zoho CRM, AWS SES, SendGrid ).
• Universities, consultants, or authorized partners: With your consent, certain academic and personal details may be shared to facilitate applications, counseling, or related services.
• Legal Obligations: To comply with legal requirements or protect our rights.
• Business Transfers: In the event of a merger, sale, or asset transfer.

Revenue Model Clarification: Vidysea may receive monetization through referrals to universities or partners, but your information will only be shared with your explicit consent when such services are offered.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Uploaded academic documents and profile data are retained until you delete them from your account or request removal.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional emails.
• Request a copy of the data we hold about you.
• Withdraw consent for sharing your academic information with third parties such as universities or consultants.

To exercise these rights, please contact us at support@vidysea.com

6. Security

We implement appropriate security measures to protect your information. However, no online service is completely secure, and we cannot guarantee absolute security. We use encryption, access controls, and industry-standard practices to protect sensitive data such as academic documents and payment details.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any third-party platforms you interact with.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.“ Where changes are material, we will notify users through email or app notifications.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: